Anupama Sajeet
Mar 6, 2024

Customer experience can no longer be an afterthought: David Shulman, global CEO, Havas CX

With a mission to reshape brands through exceptional customer experiences, Havas' Shulman discusses strategies for balancing soaring consumer expectations with personalised and meaningful interactions in a fiercely competitive market.

David Shulman (L), along with Prashant Tekwani (R), Havas CX

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